Retail Sales Associate - Part Time

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our "Rooted in Good" initiative, supporting community outreach and positive change.

15–29 hours/week – open availability + weekends strongly preferred.

1150 N 21st St, Newark, OH 43055

$15.00/hr + tips.

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go‑to expert for our customers, helping them explore our cannabis products and delivering top‑tier service with every interaction.

• Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
• Build strong, genuine connections with customers, ask thoughtful questions, and offer personalized product advice.
• Address concerns with professionalism and resolve issues to ensure customer satisfaction.
• Encourage loyalty by signing guests up for rewards programs.
• Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.

• Help open and close the store, handle cash, and follow all procedures and regulations.
• Check IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.
• Support inventory tasks such as restocking, fulfilling online orders, and counting products.
• Consistently meet or exceed daily sales goals by upselling and using your product knowledge.
• Highlight deals and complementary items at checkout to boost customer satisfaction.
• Stay on top of promotions and product updates to give customers a seamless experience.
• Adapt quickly in a fast‑paced, ever‑changing retail environment.
• Take on extra duties as needed to support the team and store success.

• High school diploma or GED.
• At least 6 months of experience in a customer‑facing or sales role, with a strong focus on service and satisfaction.
• Minimum 6 months of experience using point‑of‑sale (POS) systems and handling cash transactions accurately.
• Ability to thrive independently and as part of a team in a fast‑paced, compliance‑driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnight shifts.
• Excellent communication skills, with the ability to connect with customers and team members alike.
• Strong multitasking abilities and agility to shift priorities as needed.
• Comfort with technology and willingness to learn new tools to support daily operations and customer engagement.
• Solid time‑management and organizational skills.
• Effective de‑escalation techniques and calm, solution‑oriented approach to handling customer concerns.
• Basic proficiency in math and computer applications to support transactions and reporting.
• Positive, proactive mindset aimed at delivering a great guest experience.
• Strong conflict‑resolution skills, composure under pressure.
• Initiative and team‑first attitude.
• Ability to build rapport and maintain lasting customer relationships.
• Collaborative spirit and commitment to a team environment.

• Background in a sales role with a focus on tracking KPIs and meeting sales targets.
• Familiarity with e‑commerce systems and order fulfillment processes.
• Prior experience in a regulated retail setting.

• Stand for extended periods, walk, talk or hear, stoop, kneel, crouch or crawl.
• Use hands and fingers to feel, reach with hands and arms, and lift up to 25 lb. Occasionally lift up to 50 lb.
• Clear vision at 20 inches or less.
• Exposure to dust, pollen, plant pathogens; ability to work in confined spaces and adapt to a high‑stress environment.

• Competitive pay and benefits.
• Generous PTO and parental leave.
• Life / disability insurance.
• Community involvement.
• Referral bonuses and product discounts.

Curaleaf is an equal‑opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.