Vehicle Inspector

Overview

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry with data-driven applications and solutions for sourcing, selling and managing used vehicles with transparency and insights. ACV Auctions Inc. (ACV) builds a trusted and efficient digital marketplace and we are looking for team members who share our passion, bring innovative ideas, and enjoy a collaborative atmosphere.

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV) has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable.

We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, Clear Car, MAX Digital and ACV Capital within its Marketplace Products, as well as, True
360 and Data Services.

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Partnering with a Territory Manager and a team of Inspectors, conduct inspections of vehicles at dealerships, auctions, and off-lease, to detect damage, missing parts and mechanical problems.
• Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
• Help sales team up-sell or cross-sell services and products.
• Interface regularly with our dealers to develop and ensure client satisfaction and build strong relationships.
• Travel to and from dealerships and homes to inspect, and write condition reports, list vehicles to sell on the auction platform.
• Take multiple, overall, and damage photos, match them to a vehicle, and upload them to the image server using the company issued smartphone.
• List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing.
• Sign up independent dealerships as buyers to utilize ACV Auctions digital platform.
• Perform additional duties as assigned.

• 1 year of experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background
• Ability to read, write, speak and understand English
• Ability to work outside in the elements for extended periods of time
• Problem solving aptitude to meet challenges with resourcefulness and innovative approaches
• Proven success to work independently with minimal supervision while working in a team environment
• Excellent communicator with the ability to understand customer needs and expectations
• Valid driver’s license and a registered and insured motor vehicle
• Knowledge of system capabilities, relevant software packages, and web-based applications
• Ability to perform manual labor such as standing for extended periods, lifting up to 25 lbs or more, bending, and squatting
• Ability to drive both manual and automatic transmission
• Vision abilities required to properly identify small defects around and underneath vehicles

Note: #IND
123RR

Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling

At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.

For information on our collection and use of your personal information, please see our Privacy Notice.

No immigration or work visa sponsorship provided for this position.

Compensation
:
The compensation range for this position is listed in the “Job Details” section at the bottom of this posting. This position is eligible for additional compensation pursuant to ACV’s incentive compensation plan. Final compensation will be determined based on the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.