Phlebotomist II - Newberg

Job Description

This Phlebotomist II role is a hands-on, patient-facing position in a fast-paced clinical laboratory setting. You will greet patients, perform blood draws and other specimen collections, process and label samples, and support accurate documentation and data entry. The role combines technical phlebotomy skills with strong customer service, attention to detail, and the ability to work efficiently under pressure while maintaining a compassionate, patient-first approach.

This Phlebotomist II role is a hands-on, patient-facing position in a fast-paced clinical laboratory setting. You will greet patients, perform blood draws and other specimen collections, process and label samples, and support accurate documentation and data entry. The role combines technical phlebotomy skills with strong customer service, attention to detail, and the ability to work efficiently under pressure while maintaining a compassionate, patient-first approach.

This Phlebotomist II role is a hands-on, patient-facing position in a fast-paced clinical laboratory setting. You will greet patients, perform blood draws and other specimen collections, process and label samples, and support accurate documentation and data entry. The role combines technical phlebotomy skills with strong customer service, attention to detail, and the ability to work efficiently under pressure while maintaining a compassionate, patient-first approach.

• Welcome and check in patients as they arrive at the laboratory, providing clear, courteous guidance throughout their visit.
• Explain venipuncture and other specimen collection procedures (including blood, urine, and fecal samples) in a clear and reassuring manner to help ease patient anxiety.
• Perform venipuncture using straight needles and butterfly needles, including difficult draws such as those involving scar tissue, rolling veins, and pediatric and geriatric patients.
• Collect specimens according to established procedures, ensuring proper identification, handling, and storage to maintain specimen integrity.
• Match laboratory requisition forms to specimen tubes, verify orders, and check all test requisitions or computer-generated labels against scripts to ensure 100% accuracy.
• Label, centrifuge, split, and freeze specimens as required by specific test orders and protocols.
• Package specimens for transport, following detailed procedures for temperature control and container requirements to preserve sample quality.
• Store specimens at required temperatures, place samples in appropriate collection containers or tubes, and follow protocol-specific procedures for transport.
• Record maintenance data, perform decontamination tasks, and complete other routine laboratory housekeeping duties as needed.
• Update patient information and perform accurate data entry in laboratory information systems, EMR systems, and related technology platforms.
• Answer telephone calls, provide laboratory results as appropriate, and respond to inquiries in a professional and timely manner.
• Handle insurance and billing-related tasks associated with specimen collection and processing, following established guidelines.
• Prep collection sites according to infection control standards and maintain a clean, safe environment for patients and staff.
• Understand and comply with OSHA and DEP regulations, and attend annual departmental trainings and compliance sessions.
• Provide excellent customer service by demonstrating a patient-first mindset, professionalism, and empathy during all interactions.
• Collaborate effectively with peers and participate in a culture of peer auditing to uphold quality and safety standards.
• Manage workload independently, prioritize tasks, and maintain productivity in high-pressure, fast-paced environments with 20–50+ draws per shift.
• Adapt to different sites, trainer schedules, and staffing needs, providing coverage as required, including one Saturday per month.
• Maintain a strong attendance record, demonstrate reliability, and contribute positively to a team-focused work culture.
• Stay resilient under pressure, uphold professionalism, and show eagerness to learn…