Banquet Mgr​/Catering Mgr

Banquet Manager

The Allison Inn & Spa is Oregon Wine Country's first full-service luxury resort in the heart of the Willamette Valley. Meetings & Events at The Allison Inn & Spa has elegant, dedicated function space in the west wing. Reflecting the bounty of the Willamette Valley, our seasoned culinary team at JORY delivers an array of elegant foods featuring seasonal catering menus.

At The Allison Inn & Spa our working philosophy is a commitment to strive for excellence in all we do. We are a passionate and empowered team, inspired by the bounty and warmth of our surroundings and community, genuinely dedicated to providing world class service and meaningful memories for our guests. Join us as we strive for excellence.

The banquet manager is a hospitality-minded individual with a personal and professional commitment to excellence, efficiency, and elevated service. They are responsible for leading, planning, and executing high-end private events that may include meetings, private receptions and dinners, weddings, corporate meals and functions, and galas. This role ensures that all events adhere to five-star service standards while maximizing efficiency and seamless execution with culinary team, service staff, and group sales staff.

As a member of the food and beverage leadership team you are a critical contributor to the success of our business. You exude professionalism and are proactive, anticipatory, and ardently committed to our hospitality service standards.

Duties and Responsibilities

• Oversee the execution of all banquet style and catered functions, ensuring that service protocols, room layout, scheduled timeline, and atmosphere meet the luxury standards of The Allison Inn & Spa
• Lead the banquet team members with effective recruitment and hiring, training and development, performance feedback, coaching and mentorship
• Identify opportunities for department innovation, improvement, and growth; and proactively create solutions for challenges and problems
• Perform in the capacity of any position supervised as needed
• Have familiarity with Event Orders (EOs)
• Keep excellent organization and order while multi-tasking and staying focused on service details in a fast-paced environment
• Meet and greet group contacts - ensuring EO timelines and details are accurate; assist with set up needs, ensuring readiness for their program; exceed client expectations through anticipatory planning
• Effectively communicate client and guest requests or changes to the appropriate outlets when necessary, which may include front desk, kitchen, restaurant/bar, housekeeping, sales, and spa
• Coordinate EO details with kitchen chefs, banquet captains, and banquet team members
• Lead and supervise the banquet team through a successful event - creating staff assignments, set and turnover lists, monitoring uniform and service standards, ensuring breaks are taken at appropriate times in absence of Banquet Captain
• Ability to hold a pre-shift meeting with team members to review the EO, group resume, assignment list, set list, and timeline for the event in absence of Banquet Captain
• Ensure all rooms are set by function start time and team members are in the correct place in line with the banquet department "15-minute ready rule"
• Supervise and assist team members throughout events by working side by side for pre-event set up, event execution, and post event set- up and breakdown
• Maintain impeccable cleanliness and organization
• Ensure accurate configuration of the POS platform
• Demonstrate a team-oriented attitude at all times while maintaining a positive and collaborative mindset
• Possess a strong ability to work independently, efficiently, and productively
• Ability to perform opening and closing responsibilities of the department
• Supervise safe handling and proper storage of all banquet equipment
• Develop and enforce operational policies and procedures consistent with standards of The Allison Inn & Spa
• Follow all rules and regulations of The Allison Inn and Spa Food and Beverage Division
• Adhere to all safety, sanitation, food preparation, food storage, and alcohol beverage control policies

Administrative duties include but are not limited to the following:

• Monitor…