IT Service Delivery Lead: Help Desk & Endpoints
Job in
Newberg, Yamhill County, Oregon, 97132, USA
Listed on 2026-08-08
Listing for:
A-dec Inc.
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, HelpDesk/Support, IT Support
Job Description & How to Apply Below
A-dec is seeking a Senior IT Service Delivery Lead to guide the IT Help Desk operations and act as a technical expert across service delivery. This role focuses on incident coordination, process improvements, and coordinating vendor relationships to ensure reliable IT services across the organization.
The ideal candidate has a minimum of 5 years in enterprise IT, hands-on technical leadership, and experience with ITSM platforms such as Service Now.
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