Sales Representative

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.

Our inclusive, people‑first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

In support of the Sales strategy for assigned territory, develop and retain a quality residential client base of Real Estate Agents and Brokers, Lenders, Builders, Agents, Attorneys and others through the acquisition of new business and maintenance of existing customers to attain maximum sales volume and develop maximum potential volume from all markets for the division's products and/or services.

• Build client relationships, secure new orders from new customers, and maintain and expand business with existing client base.
• Compile lists of prospective customers for use as sales leads, based on information from networking, websites, newspapers, business directories, industry ads, trade shows, and other sources, and develop and execute on a call plan for qualified real estate agents, brokers and their staff, lenders and attorneys.
• Assess individual client needs and develop, present and implement a plan to meet those needs.
• Be highly visible in the marketing area by attending real estate industry functions and participating in community and real estate events.
• Collaborate with internal marketing teams for the territory to develop local marketing content (print, electronic) and social media presence to drive brand awareness to support sales strategy.
• Effectively create or adapt and deliver presentations to customer groups, target customers, agents and others.
• Interact daily with other work groups (Operations, Marketing and Escrow branches).
• Communicate proactively with and respond in a timely manner to clients.

• Ability to listen to customers and understand their needs and objectives to better respond and provide solutions.
• Apply diplomacy and tact.
• Demonstrate persistence, tenacity and consistency in pursuing revenue opportunities.
• Have strong interpersonal communication skills.
• Be flexible and adapt strategy to changing conditions.
• Understand the market and competition, and identify external threats and opportunities.
• Persuade and influence others.
• Have strong negotiation skills.
• Maintain a professional appearance and provide a positive company image to the public.

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job‑related knowledge, skills, experience, business requirements and geographic location.

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace for all. You are free and encouraged to bring your entire, unique self to work.

First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.