SBU Field Quality Engineer

SBU Field Quality Engineerتخطي إلى المحتوى الرئيسينحن نستخدم ملفات تعريف الارتباط لتقديم تجربة تصفح أفضل، وتحليل حركة المرور على الموقع، وتخصيص المحتوى. يمكنك معرفة المزيد عن كيفية استخدامنا لملفات تعريف الارتباط وكيفية التحكم بها من خلال زيارة صفحة إعدادات ملفات تعريف الارتباط.# استكشاف الوظائفSBU Field Quality Engineer page is loaded## SBU Field Quality Engineerتقديمremote type:
في الموقع (5 أيام)locations:
نيوبيري، ساوث كارولايناtime type:
دوام كاملposted on:
تم النشر اليومjob requisition :
JR-9769كن جزءًا من مهمتنا! بصفتنا روادًا عالميين في ابتكار حلول مناخية مريحة ومستدامة وفعالة للمباني والمنازل ووسائل النقل، تقع على عاتقنا مسؤولية وضع كوكب الأرض في المقام الأول. بالنسبة لنا فيترين تكنولوجيز، ومن خلال أعمالنا بما في ذلكترينوثيرمو كينجالاستدامة ليست مجرد طريقة نمارس بها أعمالنا، بل هي جوهر أعمالنا. هل تجرؤ على مواجهة تحديات العالم ورؤية الإمكانيات المؤثرة؟ هل ترغب في المساهمة في صناعة مستقبل أفضل؟ إذا كانت إجابتك نعم، ندعوك للانضمام إلينا في تحدي الممكن بجرأة من أجل عالم مستدام.تعرّف

على خدماتناالمزايامصمم لمساعدتك على الازدهار في العمل والمنزل.نمضي قدمًا بثقة.**أين يوجد العمل:**في الموقع (5 أيام)
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* Position Summary:

** The SBU Field Quality Engineer will influence business bottom line results by leading, facilitating, and reporting Customer and Field related quality activities for each of our SBU’s platforms. This is a new function that will bring improved connection between the customer/field and our manufacturing/engineering teams. The position responsibility includes oversight of all quality related aspects for each equipment platform including the quality failure analysis based on customer provided feedback through the prioritization of programs and activities to improve the performance of our products within the field.  

Development of a clearly defined project pipeline including analysis of factors that are utilized to define each project.  The role will coordinate information from Technical Support teams, Field Teams, Customer Interactions and Field Technicians to define the specific elements to be fixed or changed to improve the overall customer experience.  This team will be the first point of contact for the SBU Distribution teams for customer impacting issues and challenges for their assigned product platforms.  

This position will report to the SBU Manufacturing Quality Leader.
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* Primary Responsibilities:

*** Provide Field Quality leadership across assigned Products with a focus on driving the reduction of the cost of quality expense across their equipment portfolio.
* Provide data and prioritization of improvement opportunities to Product Growth Teams for prioritization and resource assignment.  Tracking time to improvement and accountability of improvement efforts by PGT functions will be a key to success of this role.
* Interact with, execute site visits, gather information, and provide appropriate responses to direct customers of our equipment portfolio to remedy customer issues.  This will include doing customer research and customer investigations to understand root case and calculation of benefits for quality improvements.
* Interview and establish Field Service technician communication strategies to provide clarity to real issues that need to be resolved through manufacturing and engineering related changes.
* Development of clearly defined project pipeline with priorities in place to insure maximum benefit to our customers and the SBU.  Tracking and holding teams accountable to deliver agreed upon quality improvements throughout the process will be key to driving a change in our quality culture.
* Develop a strong understanding of equipment performance, Critical To Quality (CTQ) elements and provide key functional elements that drive the customer experience.
* Facilitate and complete Root Cause Analysis work across multiple functions to ensure corrections can be made to improve component reliability and product performance.
* Based on product functionality and system application, determine where field training and customer application gaps exist and are the real cause of our poor customer experience.
* Develop with peers and communicate core messaging about quality improvement…