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Banking Support Specialist
Job in
Newburyport, Essex County, Massachusetts, 01950, USA
Listed on 2026-07-19
Listing for:
Riverrun
Full Time
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
River Run Services, LLC is seeking a customer service professional to handle inquiries and process routine transactions at either Storey Ave, Newburyport, MA or Main Street, Fitchburg, MA. You will deliver high-quality service across phone, chat, email, and ITM, documenting interactions in the CRM and resolving issues efficiently.
The role emphasizes active listening, accurate data handling, and knowledge of bank products and procedures to assist customers and escalate when necessary.
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