Parts Sales Leader: Sales & Deliver WOW Service

Job Description

Auto Zone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports Auto Zone's mission of providing trusted automotive solutions.

As a Parts Sales Manager, you will play a key role in driving sales performance, fostering a high‑performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field.

• Leadership: Assist the Store Manager in supervising, training, and developing high‑performing employees.
• Communication: Maintain clear, effective interactions with both customers and employees.
• Metrics Mindedness: Monitor sales goals, inventory accuracy, and performance standards.
• Process Orientation: Follow structured store procedures, manage inventory, oversee cash handling, control shrink.
• Teamwork: Work collaboratively with store staff and commercial department leaders.
• Parts Sales & Inventory Management: Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance: Enforce PPE use and promote risk management practices.
• Commercial Account Support: Assist in managing commercial and hub departments.
• Problem Solving: Resolve customer concerns and store operational issues swiftly.

• Leadership: Demonstrates integrity, decision‑making skills, and strong leadership abilities.
• Flexible
  
  Schedule:
  
  Full‑time availability, including mornings, nights, weekends, and overtime as needed.

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail.
• Certifications: Automotive Service Excellence (ASE) Certification.

Job Identification: 90750 |

Job Schedule:

Full time | Pay Basis:
Hourly

Auto Zone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.