Team Leader, Child Care​/Nanny

Location: Newcastle upon Tyne

We are looking for a Team Leader to support the provision in the day-to-day running of the home, ensuring high standards of care, safeguarding, and staff practice. The Team Leader provides leadership on shift, acts as a positive role model, and promotes a safe, nurturing, and therapeutic environment for children and young people.

Key Responsibilities

Care and Support of Children & Young People

* Safeguard and promote the welfare of children and young people at all times

* Deliver high-quality, child-centered care in line with individual care plans

* Promote positive behaviour using agreed behaviour support strategies

* Encourage education, health, independence, and life-skills development

* Maintain accurate, timely, and reflective care records

Leadership and Staff Support

* Lead shifts effectively, ensuring appropriate staffing and safe practice

* Provide guidance, supervision, and support to Support Workers

* Act as a role model for best practice, values, and professional conduct

* Support induction, mentoring, and on-the-job training of staff

* Participate in staff supervision and contribute to performance management

Safeguarding and Compliance

* Ensure safeguarding procedures are understood and followed

* Report and record concerns in line with legislation and local safeguarding procedures

* Ensure compliance with Children’s Homes Regulations, Quality Standards, and Ofsted requirements

Operational Duties

* Support with on call and cover shifts when required

* Administer or oversee medication in line with policies and training

* Liaise with professionals including social workers, schools, and health services

* Participate in care planning meetings and reviews

* Support incident management, de-escalation, and reflective learning

Skills and Experience

Essential

* Experience working in a children’s residential care setting

* Strong understanding of safeguarding and child protection

* Ability to lead a team and manage challenging situations

* Good written and verbal communication skills

* Flexibility to work shifts, including evenings, weekends, and sleep-in

Desirable

* Minimum Level 3 Diploma in Residential Childcare or equivalent(or willingness to work towards)

* Experience as a Senior Support Worker or Team Leader

* Knowledge of trauma-informed or therapeutic care models

* Experience supporting children with complex needs

Personal Attributes

* Calm, resilient, and emotionally intelligent

* Child-focused and values-driven

* Professional, reliable, and reflective

Confident decision-maker under pressure

Additional Information

Will be required to be on shift and work office days

Maybe required to work in different locations depending on the needs of the business

Benefits:

Casual dress

Company pension

Work Location:

In person