Cluster Events Co-ordinator

About the Location

Opened 1997
122 bedrooms
80‑seater Bar & Grill
4 private event spaces – largest seats up to 80
Spa – 4 treatment rooms, relaxation area, manicure & pedicure stations, sauna

Whey Aye, you’re welcome in Newcastle. The hotel is housed within the glorious imposing former Co‑operative Society warehouse, on the banks of the River Tyne at the foot of the Gateshead Millennium Bridge. United by seven iconic bridges across a bustling Quayside, the city is diverse and extremely vibrant visitor destination in the North‑East. Get ready to be charmed by the famous Geordie spirit in a city bursting with thriving nightlife, an award‑winning restaurant scene, top‑notch attractions and museums.

Choose from a wealth of things to do in and discover the unexpected with centuries‑old history and heritage, breathtaking architecture and impressive innovation. Undeniably, a go‑to destination for roaring nightlife. Experience the pull of a night on the Toon and be wowed by excellent culture and events all year round.

Cluster Events Co‑ordinator

Rate of pay /

Hours:

£12.60ph / 30hrs
Contract type:
Part Time

Location:

Malmaison & Hotel Du Vin Newcastle

We’re looking for a Cluster Events Co‑ordinator to join our team and play a crucial role in driving the meetings and events agenda. For this role you would expect to handle high‑value enquiries which would include everything from product launches, team meetings, large conferences, social celebrations and weddings, therefore providing an exciting and varied workload within a dynamic close‑knit team.
Reporting to the Cluster Meetings & Events Manager, your key objectives would be to handle enquiries effectively, contract event business and ensure a strong product knowledge to execute a smooth customer journey from start to finish, including liaising on final details.

• To manage meeting, private event and wedding enquiries
• To drive occupancy and revenue for the meeting spaces within the hotel
• To drive occupancy of bedrooms, for MICE enquiries with groups attached
• To work according to the SOP’s within the brand, ensuring adoption of best practice
• To ensure high level of attention to detail for when creating proposals and function sheets for the hotels operation team
• To have the ability to develop relationships and rapport with potential clients, by adopting a consultative sales approach
• To ensure all deposits and final payments are received in a timely manner as per the brand SOP
• To confidently execute client site visits during their decision making process
• To support the Cluster Meetings & Events Manager with any other ad‑hoc tasks that are required

• Communicates openly and clearly both verbally and in writing
• Manages time and resources effectively
• Prioritises actions and manages tasks through completion in a timely manner
• Acts on own initiative
• Has drive and hunger for sales
• Expresses confidence in own ideas
• Can handle more than one task at a time

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage…