Housekeeper, Hospitality ​/ Hotel ​/ Catering

Join our team and enjoy the many benefits of working for Sandman Hotel Group, privately‑owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

The housekeeper will promote a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests. The Housekeeper must understand his/her role as brand ambassador and provide positive brand experiences to all customers.

• No education required, we will train one on one
• Ability to follow instruction
• Good communication skills are an asset
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Flexibility is key, this role will include working weekends
• Attention to detail
• Professional appearance and manners
• Flexible Hours

• Clean a set amount of guest bedrooms / public areas according to Sandman Hotels standards
• Maintains an up‑to‑date knowledge of all chemicals and cleaning products, and the correct handling procedures
• Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner
• Ensures all lost property items is handled in line with company policy.
• Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk
• Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times
• Ensure security of guest rooms and privacy of guests
• Perform Laundry tasks when necessary, including collect, sort, transport laundry at the beginning of each shift.
• Stock linen supply room with clean linens for use for next day.
• Perform Linen Porter duties if required.
• Perform additional tasks as directed by Housekeeping supervisor.

• Excellent customer relations.
• Must have time‑management skills.
• Adaptable to change and be able to handle multiple priorities under pressure in a fast‑paced environment.
• Attention to detail
• Eager and focused to exceed guest expectations.
• Be fit and able to lift.

• 28 days holiday per annum Additional Holiday with length of service milestones
• Flexible schedule
• Pension
• Rewards and recognition
• Growth opportunities
• Dedicated Training Programme
• Team, Friends and Family Hotel rates
• Up to 40% of food discounts
• Referral Bonus starting at £250
• X3 complimentary nights stays to use in the UK, Ireland or North America
• Education & Skills Development Reimbursement program
• All Northland United Kingdom & Ireland team members are eligible for their brands specific perks in North America

You must be legally entitled to work in UK to apply.