General Manager

Location: Newcastle Upon Tyne

General Manager Monday to Friday Up to £38,000 per annum We are seeking a hands-on General Manager with a strong background in high-end hotel F&B or premium hospitality environments. You will lead a high-end client site, delivering a premium service with exceptional attention to detail and a focus on exceeding client expectations. This is an excellent opportunity for a hospitality leader who thrives in a small-team, high-profile setting and enjoys full ownership of the site.

Ideal for an experienced hotel F&B Manager seeking improved work-life balance in the contract catering industry.

Key Responsibilities Lead the day-to-day operation, delivering a seamless, high-end food service and hospitality with exceptional customer and client experiences Act as the face of the service, building strong, trusted client and stakeholder relationships Drive a 5
* service culture, ensuring every detail is consistently executed to the highest standard Remain hands-on during service, leading by example and supporting the team to deliver exceptional experiences Manage financial performance including budget control, forecasting, and driving revenue opportunities Maintain exceptional front-of-house standards aligned to premium hospitality expectations Ensure compliance with all health & safety and operational standards What We're Looking For Proven leadership experience within high-end hotel F&B, luxury events or premium hospitality environments A passion for delivering outstanding, personalised service and exceeding client expectations Strong client relationship management and stakeholder engagement skills A hands-on, detail-focused approach with the ability to lead from the front Highly organised, with the confidence to manage a small team and take full ownership of a site Professional, polished and driven to deliver excellence Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.

We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!