Bar Supervisor

Bar Supervisor – Shearer's Bar, Newcastle, St James' Park, Newcastle United Football Club

Salary: £29,311 per annum + excellent benefits

Hours:

40hrs per week, 5/7 mainly evenings and weekends. Free parking, free meals on duty.

• Lead and inspire a team of bar staff and glass collectors
• Support the management team in delivering outstanding customer experiences
• Ensure smooth operation during matchdays, events and peak trading periods
• Drive sales through effective upselling and product knowledge
• Maintain high standards of cleanliness, presentation and compliance
• Support staff training, development and onboarding
• Manage stock control, deliveries and stock takes
• Complete cash handling and till reconciliation accurately
• Champion health & safety, licensing and food safety standards
• Lead by example to create a positive, engaging and high‑performing team culture

• Previous supervisory experience within a bar, hospitality, leisure or licensed venue environment
• Passion for delivering exceptional customer service
• Strong leadership and team motivation skills
• Excellent communication and interpersonal abilities
• Experience working in a busy, customer-facing environment
• Good understanding of licensing regulations and health & safety requirements
• Ability to remain calm and organised under pressure
• Flexibility to work evenings, weekends and event days

• Experience working within stadiums, arenas or other high-volume venues
• Personal licence holder
• Experience using POS systems
• Knowledge of stock control and ordering processes
• Event or large-scale hospitality experience

• Unlimited access to an online platform offering mental health and wellbeing support
• Employee Assistance Programme for everyday issues and larger problems
• Free health and wellbeing app with rewards and 24‑hour virtual GP
• Sodexo Discounts Scheme with great deals (24/7)
• Money Insights and financial benefits via Salary Finance Platform
• Retirement plan and death‑in‑service benefit
• Opportunities for growth and development through learning and development tools
• Cycle to Work Scheme and volunteering opportunities
• Flexible and dynamic work environment

We are an inclusive employer and welcome applications from people of all backgrounds and identities. We are committed to providing a fair and respectful workplace.