Accommodation Supervisor

Accommodation Supervisor

Location:

Dylan Coastal Resort

Employment Type:

Full-Time
£13.50ph

At the Dylan Coastal Resort, we pride ourselves on delivering exceptional guest experiences in a luxury lodge setting. Surrounded by stunning natural beauty, our resort offers guests premium accommodation, outstanding service, and unforgettable stays. We are seeking an experienced and motivated Accommodation Supervisor to join our team and help maintain the highest standards across our accommodation operations.

As Accommodation Supervisor, you will support the Accommodation Manager in overseeing the daily operations of the housekeeping and accommodation departments. You will lead by example, ensuring all guest lodges are maintained to the highest standards of cleanliness, presentation, and comfort.

• Supervise and support the accommodation team on a day-to-day basis.
• Conduct inspections of guest lodges and public areas to ensure luxury standards are consistently met.
• Train, mentor, and develop team members.
• Ensure all cleaning procedures, health and safety standards, and company policies are followed.
• Manage linen, amenities, and housekeeping inventory.
• Assist with recruitment, onboarding, and performance management of staff.
• Respond promptly and professionally to guest requests and feedback.
• Support the Accommodation Manager with operational planning and reporting.

• Excellent attention to detail and commitment to high standards.
• Computer literate, with a good understanding of Microsoft systems.
• Ability to motivate and develop a team in a fast-paced environment.
• Organised, reliable, and proactive approach to problem-solving.
• Flexible availability, including weekends and public holidays when required.
• A passion for delivering exceptional guest experiences.

• Staff discounts and resort benefits.
• Ongoing training and development opportunities.
• Supportive and professional team environment.
• Staff lunch.
• Opportunity to work in a beautiful luxury resort setting.
• Immediate start – we’re looking to hire in the next two weeks!

If you are passionate about hospitality and take pride in delivering exceptional accommodation standards, we would love to hear from you.