Bar Supervisor

Bar Supervisor – Shearer's Bar, Newcastle

Location:

St James' Park, Newcastle, United Kingdom. Salary: £29,311 pa.

Hours:

40hrs per week (5/7), mainly evenings and weekends. Parking and meals provided on duty.

We are looking for an enthusiastic, customer‑focused Bar Supervisor to join the team at Shearer's Bar, one of Newcastle's most popular hospitality destinations within the iconic St James' Park.

• Lead and inspire a team of bar staff and glass collectors.
• Support the management team in delivering outstanding customer experiences.
• Ensure smooth running of busy matchdays, events and peak trading periods.
• Drive sales through effective upselling and product knowledge.
• Maintain high standards of cleanliness, presentation and compliance.
• Support staff training, development and onboarding.
• Manage stock control, deliveries and stock takes.
• Complete cash handling and till reconciliation procedures accurately.
• Champion health & safety, licensing and food safety standards.
• Lead by example to create a positive, engaging and high‑performing team culture.

• Previous supervisory experience within a bar, hospitality, leisure or licensed venue environment.
• Passion for delivering exceptional customer service.
• Strong leadership and team motivation skills.
• Excellent communication and interpersonal abilities.
• Experience working in a busy, customer‑facing environment.
• Good understanding of licensing regulations and health & safety requirements.
• Ability to remain calm and organised under pressure.
• Flexibility to work evenings, weekends and event days.
• Desirable:
  Experience working within stadiums, arenas or other high‑volume venues.
• Desirable:
  Personal Licence Holder.
• Desirable:
  Experience using POS systems.
• Desirable:
  Knowledge of stock control and ordering processes.
• Desirable:
  Event or large‑scale hospitality experience.

• Free parking and free meals on duty.
• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme.
• Access to a free health and wellbeing app with 24‑hour virtual GP and other services.
• Sodexo Discounts Scheme and prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Retirement plan and Death‑in‑Service benefit.
• Learning and development tools.
• Cycle to Work Scheme.
• Volunteering Opportunities.
• Flexible and dynamic work environment.

We are committed to being an inclusive employer and welcome applications from people of all backgrounds and identities.