Hotel Receptionist

“The world is yours with Meliá”

Join us at Innside by Melia Newcastle, a 4‑star lifestyle hotel located on the historic Quayside. The role is a part‑time contract of 24 hours per week (3 days per week).

As the receptionist, you will be the first point of contact for guests, welcoming them warmly, managing check‑in/out, and providing local recommendations. You will deliver efficient and courteous service, anticipate guests’ needs, and support the overall guest experience.

• Experience in a similar hospitality role, ideally in a comparable size environment
• Excellent communication skills, natural warmth, and professionalism
• Problem‑solving and complaint‑handling abilities
• Flexibility and adaptability to changing schedules
• Ability to work independently while following departmental guidelines

• A competitive salary and incentives
• Access to the global My Melia Rewards programme for you, family, and friends
• Healthcare cash plan for physical and mental well‑being support
• Perkbox membership with access to discounts and deals
• Complimentary gym access (subject to peak‑time restrictions)
• Opportunities for growth across the Global Melia Hospitality family
• Learning academy through eMelia, with up to 12 languages offered
• Inclusive diversity, equity, and social events under the "We're Social" value
• Complimentary meals during duty hours
• My Meliá
  
  Rewards exclusive loyalty benefits and My Meliá
  
  Benefits programme
  • Flexible remuneration packages
  • Exclusively discounted products and services
  • Support for healthy lifestyles and charitable initiatives

We are an equal opportunity employer. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We value diversity and inclusion among our teammates.