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Service Excellence Lead — Stadium Hospitality Training

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Sodexo Group
Apprenticeship/Internship position
Listed on 2026-09-08
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning, Guest Services
Salary/Wage Range or Industry Benchmark: 35000 - 37000 GBP Yearly GBP 35000.00 37000.00 YEAR
Job Description & How to Apply Below
Location: Newcastle upon Tyne

Sodexo Live! Newcastle United FC is seeking a Service Excellence & Training Manager to shape the guest, fan and employee experience across a world‑class venue.

You will champion service excellence, develop future talent and lead learning across hospitality suites, premium dining, bars and concourses. You will design engaging training, onboarding and development programmes for casual and permanent staff, build playbooks and standards, and partner with leaders to drive engagement and performance

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