Catering Services Director

This is an exciting opportunity to oversee all food and beverage delivery across premium hospitality, retail, fan dining and event catering, ensuring exceptional guest experiences and strong commercial performance. We are looking for a dynamic leader with experience in large-scale, high-volume catering or hospitality environments, a passion for innovation, and a proven ability to lead high-performing teams. If you thrive in a fast-paced environment and are passionate about delivering outstanding food, service and memorable experiences at scale, we'd love to hear from you.

What You’ll Do:

1. Commercial & Financial Performance Deliver agreed revenue, profitability, productivity and KPI targets through effective financial management, governance and growth of the Newcastle United account.
2. Client Relationship & Retention Maintain a strong, trusted partnership with Newcastle United FC that drives client satisfaction, retention and long-term business development.
3. Customer, Guest & Player Experience Deliver exceptional food quality, service standards and hospitality experiences across all Newcastle United locations.
4. People & Culture Build a highly engaged, diverse and high-performing team through effective leadership, development, succession planning and accountability.
5. Safe, Compliant & Operationally Excellent Business Ensure all operations are delivered safely, legally and in accordance with contractual, operational and governance requirements.

• Senior leadership experience within large hospitality, catering, sports, leisure or live-events environments.
• Proven experience leading complex multi-site operations.
• Significant experience in retail catering and premium hospitality.
• Strong P&L management and commercial experience.
• Experience leading large and diverse teams.
• Proven ability to manage senior client and stakeholder relationships.
• Experience delivering business plans, change programmes and continuous improvement initiatives.
• Strong understanding of food safety, Health & Safety, allergen management and licensing requirements.
• Experience with in a high-profile customer-facing operation.
  At Sodexo Live!, we create exceptional moments, and at one of the most iconic football clubs in the world, hospitality plays a vital role in the fan experience. We are seeking an experienced and commercially driven Catering Services Director to lead catering operations across Newcastle United Football Club.

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. Sodexo Disability, Ability network, So Together, Generations and Origins.

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme…