Night Auditor
Listed on 2026-09-29
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Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism, Hotel Front Desk
The Sandman Signature Newcastle Hotel are looking to recruit a Night Auditor to join a fantastic team at the 4 star 170 bedroom establishment in Newcastle City Centre.
Are you a Night Owl? We are looking for a dynamic, highly flexible personality who strives to exceed customer expectations as well as having a willingness to learn and develop within the hospitality industry.
The hours of work are 32-40 hours per week, working four or five shifts over seven days, shift start and finish times are typically 22:45-07:15 and include weekends & bank holidays. Key responsibilities of this role include:
- To provide a warm, welcoming and friendly environment
- Management of guest arrivals and departures
- Cashiering duties
- To provide guests with information and assistance as required
- Reservations handling
- Telephone handling
- Luggage assistance
- Reconciliation of payments, revenue streams & closing of business date, and the completion of all other Night Audit procedures
- Assist the Night Manager with security and in emergency situations
- All other duties as directed
The ideal candidate:
- Always delivers exceptional customer service in a professional manner
- Is personable and presentable
- Works well both as part of a team and on own initiative, and with a good level of common sense
- Has a keen eye for detail with the ability to find, trace and correct anomalies
- Is highly reliable and very flexible with working patterns
- Has a strong willingness to learn and is keen to develop and progress within the hospitality industry
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
PERKS
- 28 days holiday per annum Additional Holiday with length of service milestones
- Flexible schedule
- Pension
- Rewards and recognition
- Growth opportunities
- Dedicated Training Programme
- Team, Friends and Family Hotel rates
- Up to 40% of food discounts
- Referral Bonus starting at £250
- X3 complimentary nights stays to use in the UK, Ireland or North America
- Education & Skills Development Reimbursement program
- All Northland United Kingdom & Ireland team members are eligible for their brands specific perksin North America
You must be legally entitled to work in UK to apply.
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