Food & Beverage Operations Manager - Slieve Donard Hotel

At the foot of the Mourne Mountains, bordered by golden strands of beach and renowned Royal County Down Golf Club, sits Slieve Donard, a landmark of grand Victorian style beloved by families, golfers, and holidaymakers - it's a place where hospitality comes to life.

We exist to create unforgettable experiences for every guest, every time. Whether it's a warm welcome, a perfectly crafted cocktail, or a seamless dining experience, we take pride in the moments we help create.

At the core of everything we do are our REACH People Values:

• Respect – We treat every guest and colleague with kindness and dignity.
• Excellence – We go the extra mile in pursuit of outstanding service.
• Accountability – We take ownership of our actions and follow through on our promises.
• Cooperation – We work together as one team to deliver the best experience.
• Honesty – We act with integrity and transparency at all times.

We believe in teamwork, positivity, and a passion for great service. We empower our people to bring their whole selves to work and treat every interaction with care and respect.

As a Food & Beverage Team Operations Manager, you’ll be a vital part of creating memorable experiences for our guests — delivering hospitality with a smile, supporting the F&B Team, and taking pride in every detail.

You’ll play a key role in the day-to-day and strategic delivery of our food and beverage service, supporting the Resorts F&B outlets on every level.

You will be responsible for:

• The management of the Food and Beverage operation within the entire Resort and responsible for ensuring an exceptional guest experience across multiple outlets.
• Lead and motivate team members through effective communication, training and development.
• Assisting with and ensuring all HR procedures are followed.
• Management of the Food and Beverage annual budget, agreeing and implementing the appropriate mechanisms to effectively manage costs and all factors affecting the profitable performance of the Food and Beverage offerings.
• Promote and contribute to a harmonious working environment where all team members are treated with respect and dignity.
• Ensure the interior, fixtures and equipment of each food and beverage outlet are properly maintained and presented, both inside and out, with the highest standards of cleanliness and housekeeping.
• Work closely with all internal and external stakeholders to promote and market the business; network with existing clients and develop strong relationships to enhance revenue opportunity within the Food and Beverage outlets.
• Ensure quality standards and procedures are fully implemented and regularly reviewed throughout the food and beverage outlets, ensuring feedback is used to ensure continual improvement.
• Maintain effective communication to ensure plans, challenges and successes are understood, and individual performance is aligned to exceptional standards.
• Create and promote opportunities to develop and enhance effective working relationships within the Food and Beverage team and all stakeholders.
• Maintain and strengthen the Resorts commitment to having a well presented, well trained and efficient workforce that reflects and affirms the diversity of the community.
• Liaise with and utilise the support of suppliers and other external stakeholders as appropriate.
• Duty Management cover and rota for Resort.

• Minimum 2 years’ experience within a Food and Beverage Management role, with responsibility for all aspects of the F&B collectively, preferably within a hotel environment.
• Previous experience of forecasting and managing a budget independently.
• A hands on operational approach is essential.
• Previous experience of leading a team through a period of change.
• Excellent organisational and…