Multi Skilled Mobile; Electrical Bias Engineer - North East

About HFL

HFL Building Solutions Group is one of the UK's foremost building services companies. We have an enviable reputation for delivering cost and energy efficient building management, operational, and technical solutions for businesses of all shapes and sizes – from retail parks to leisure complexes, educational establishments and commercial properties.

To carry out the repair, maintenance or installation of all plant, equipment, and systems associated with the premises, in line with best practice, statutory compliance and service level agreements as detailed in the Client's contractual agreement. The post holder is required to have significant core experience and qualifications working on various types of electrical, HVAC and plumbing systems. The post holder will be required to undertake the role within a rotating on‑call system 1 in 14 weeks.

• Establishing and developing a working partnership with the Customer.
• Managing the successful delivery of all services within the scope of the specification.
• Compliance with all statutory, Employer’s and site‑specific Health, Safety and Environmental policies and procedures.
• Meeting or exceeding all agreed service levels.
• Ensuring attainment of customer satisfaction.
• Developing and retaining an in‑depth knowledge of all critical electrical systems and associated control systems critical to the Critical Business Operations.
• Work with contract operational and administrative staff to ensure hard service tasks are completed and reported effectively.
• Communicate with colleagues, clients and their representatives in a polite and courteous manner to ensure a high level of customer care.
• Undertake day‑to‑day operation, planned maintenance, fault finding and repair, periodic inspections and testing of the complete spectrum of services found in a building services environment, including HVAC systems, electrical systems, water systems and distribution, building management systems (BMS).
• Ensure that planned preventative maintenance and associated work is implemented efficiently to specified requirements and provide assistance with improving these requirements on a continuous basis.
• Clearly identify and record concise details of test results and actions taken when rectifying break‑downs and further action required to eliminate or minimise future problems, ensuring that these records are kept up to date at all times.

The above is not intended as an exhaustive list, but as an illustration to the diversity of plant and equipment to be maintained. The post holder will only work on equipment which they are deemed competent on.

• Understanding the integrated operations of each system and their critical interfaces.
• Making operational systems judgements and decisions based on good engineering practice and essential service requirements to ensure continuity of service. Liaising with the site‑based maintenance staff, sub‑contractors and other site‑based operational departments to ensure good communications.
• Ensuring all site safety inductions are completed by sub‑contractors prior to starting planned tasks.
• Being aware of all sub‑contract maintenance activities, and monitoring safety procedures are being followed whilst on site.
• Fulfilling the roles of authorised persons for boilers, pressure vessels, confined spaces and fuels, oils and lubricants.
• Ensuring all relevant Health and Safety, COSHH and Permit to Work Regulations are adhered to at all times.
• Participating in an on‑call rota (which includes weekends).
• Maintaining up‑to‑date skills and knowledge, and keeping an awareness of service issues.
• Providing support to the incident management group when called upon and making recommendations for improving the services and the way the building is managed.

• Minimum 3 years working with commercial electrical systems.
• Good organisational skills.
• Excellent communication skills both written and verbal.
• General working as part of a team.
• Highly customer‑focused.
• Team player.
• Flexible attitude.
• Good IT and organisational skills.
• Well‑developed interpersonal skills.
• Ability to multi‑task & work under pressure to achieve…