Receptionist, Customer Service​/HelpDesk

Position Overview

We are looking for a Concierge to join our outstanding Customer Service team at Newcastle Place, located at 12600 N Port Mequon, Wisconsin 53092. Pay range is $15.00–$20.40+ per hour. Live your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences.

• Acknowledge and greet all residents and guests with utmost courtesy and urgency.
• Be knowledgeable of local attractions or events and offer recommendations and personal services.
• Assist residents and visitors in and out of their vehicles.
• Assist with loading and unloading vehicles; deliver packages and groceries to resident living areas.
• Direct deliveries for residents and visitors to their destinations.
• Schedule appointments and inform the transportation team of any appointments made.
• Schedule dining room reservations.

• High school diploma or equivalent required.
• Hospitality or customer service experience preferred.

Lifespace Communities is a national provider of senior living communities, headquartered in West Des Moines, Iowa, and Dallas, Texas. With over 40 years of success, we employ more than 4,500 team members and serve more than 5,100 residents.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other protected status.

Please visit  to learn more about how our communities serve our residents.