Medical Assistant

Job Title:

Medical Assistant I | $6,000 Sign-on Incentive

Req:

Location:

Newcastle Primary Care

Department:
Newcastle

Shift: Days

Type:
Full Time

FTE: 1

Category: SEIU-Service

Salary Range:
Min $30.49 - Max $46.17/hrly. DOE

VALLEY MEDICAL CENTER

Clinic Network

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

TITLE:

Medical Assistant

ROLE:
See job description for Clinical Support Partner for generic job duties.

AREA OF ASSIGNMENT:
Clinic network

HOURS OF WORK:
Variable

RESPONSIBLE TO:
Clinic Manager

Vetted by the State through testing as a Medical Assistant Certified

Good to excellent computer skills including the ability to successfully navigate between multiple applications

Able to communicate effectively in oral and written form in English language.

Current American Heart Association CPR/BLS for Healthcare Providers required.

Legal Concepts

Perform within legal and ethical boundaries

Document patient communication and clinical treatments accurately and appropriately

Maintain medical records

Comply with State, Federal and regulatory agencies

Demonstrated knowledge and comprehension of Medical Assistant scope and role

Demonstrated ability to engage and master the scope and role of a MA within a fast-pace environment

Demonstrated ability to comprehend, execute and act within the limits of MA scope of practice while under the direction of a health care practitioner

Demonstrated ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent

Demonstrate clear understanding of clinic structure and design

Communication

Neat and well-groomed appearance, business professional

Recognize and respect cultural diversity

Demonstrated ability to maintain a calm demeanor at all times

Employ professional telephone and interpersonal techniques

Recognize and respond effectively to verbal, nonverbal and written communications

Receive, organize, prioritize, store and maintain transmittable information utilizing electronic technology

Serve as a "communication liaison" between the physician and patient

Demonstrated ability to speak, spell and utilize appropriate grammar, sentence structure and hospital and network approved abbreviations

Ability to communicate and work effectively with the physical and emotional development of all age groups

Possess excellent customer service and patient care skills

Interacts in a friendly, professional manner with a wide range of patients, operations staff, physicians, and other departments in Valley Medical Center

Anticipate and facilitate provider work flow

Inform and update patient of anticipated wait times

Assist providers with patient flow time management

Perform initial intake screening by "verifying" reason for patient visit

Obtain and record patient information

Obtain vital signs per network policy for each patient visit

Prepare and maintain examination and treatment areas

Prepare patient for examinations procedure and treatments

Assist with examination, procedures and treatments

Maintain and update all medication and immunization records

Maintain, reviews and updates health maintenance records

Complete all forms and data sets for patient care to the maximum limit of scope

Schedule , coordinate and monitor appointments

Complete patient recalls daily

Apply principles of aseptic techniques and infection control

Practice standard precautions, including hand washing and disposal of biohazards

Comply with quality assurance practices

Perform inventory of supplies and equipment

Perform routine maintenance of administrative and clinical equipment

Apply computer and other electronic equipment techniques to support office operations

Perform methods of quality control

Review and complete ancillary charges for office visits

Perform "clean" billing submittals

• Generic
  
  Job Functions:
  
  See Generic Job Description for Clinical Support Partner

Unique

Job Functions:

(performed in accordance with supervision requirements established by statute and administrative code.)

In order to serve the patient successfully the MA needs to have the ability to conceptualize role and responsibility. The MA is a liaison between the patient and provider. The MA understands that they are here to "serve" the patient. They must understand that resources in healthcare are limited. Concepts of anticipation and preparation for patient visits are essential for success.

Pertinent and successful patient care interactions require the ability to apply concepts of critical thinking.…