Cake Decorator
Listed on 2026-02-20
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Position Summary
As a Cake Decorator you will drive member service in your area to deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the total club meets the member’s expectations.
What You'll DoBe a Team Member
- Collaborates with cross functional teams and helps educate other associates on tools, tasks and resources; communicates and develops interpersonal skills for providing customer service; is flexible to the needs of the business, maintaining in‑stock levels and controlling shrinkage.
Be an Expert
- Plans bakery productions ensuring consistency in quality and accuracy of decorative designs following recipe measurement instructions; works with a variety of products (e.g., decorations, bags, tips, nozzles) to create decorative flowers and lettering on bakery items; adheres to food safety standards, sanitation guidelines, cold chain compliance and inventory management; operates, maintains and sanitizes equipment; demonstrates understanding of product and layout execution.
Be a Techie
- Leverages digital tools to drive sales, improve the shopping experience and elevate associate engagement; utilizes handheld technology to make immediate business decisions related to production, merchandise ordering, training and product quality with the member in mind; adapts to new tools and encourages others to use them.
Be an Owner
- Drives the performance of the bakery area ensuring quality and date‑control standards; eliminates waste; prepares for seasonal events that impact bakery volume (e.g., holidays, graduations, family events); identifies member needs and assists members with purchasing decisions while resolving member issues and concerns.
Be a Talent Ambassador
- Acts as a brand advocate by valuing the member experience in Bakery and modelling high quality service and products; interacts with associates to understand roadblocks and assists in training, developing, influencing and inspiring them to work in a respectful, supportive and team‑oriented style.
Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data and resources; collaborates with managers, coworkers, customers and other business partners; identifies priorities, deadlines and expectations; carries out tasks, communicates progress and information; determines and recommends ways to address improvement opportunities and adapts to and learns from change, difficulties and feedback.
Respect the Individual:
Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
Respect the Individual:
Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity, and motivates and influences.
Respect the Individual:
Strengthens the team by helping develop and mentor others, recognizes others' contributions and accomplishments.
Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
Act with Integrity:
Acts in a self‑less manner and is consistently humble, self‑aware, honest, fair and transparent.
Serve our Customers and Members:
Delivers results while putting the customer first.
Serve our Customers and Members:
Makes decisions based on reliable information, balances short‑ and long‑term priorities and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Strive for Excellence:
Displays curiosity and a desire to learn; takes calculated risks and demonstrates courage and resilience.
Strive for Excellence:
Drives…
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