Sales Consultant

Job Summary

Sell Luxury. Live Modern. Earn Without Limits.

Now Hiring:
Sales Consultant – La‑Z‑Boy Furniture Galleries.

Location:

Newington, NH. Compensation:
Base + Unlimited Commission.

• Guiding high‑end clients through a premium sales experience.
• Creating inspired spaces with world‑class furniture and décor.
• Curating luxury looks while earning commissions with no ceiling.

• Unlimited earnings – top performers take home $45,000‑60,000+ annually.
• A sleek, modern showroom that feels more like a gallery than a store.
• Ongoing training in luxury sales, interior trends, and design consultation.
• Exclusive employee discounts.
• A brand that sells itself and a team that celebrates success.

• Polished, persuasive, and endlessly ambitious.
• Passionate about modern aesthetics and premium materials.
• Obsessed with detail, service, and delivering the wow factor.
• Experienced in sales or retail (luxury experience is a major plus).

• Drive sales and contribute to store sales goals by selling furniture, accessories, and services.
• Promote the Design program and assist the Designer to achieve established sales goals.
• Consistently execute the La‑Z‑Boy selling process and strive to provide a favorable experience to all customers.
• Develop and utilize sales skills and principles including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‑up, after‑sale service, and continuing contact with all previous and potential customers.
• Maximize store promotions, marketing initiatives, and grassroots programs.
• Maintain strong knowledge of features and benefits of existing and new product lines.
• Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables, and accessory recommendations, and the benefits of a professional installation service.
• Execute and champion the Design process following established company guidelines.
• Support design‑related functions in the store.
• Provide the highest level of customer service to all current and future customers.
• Ensure each La‑Z‑Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling process.
• Effectively use Podium to ensure customer satisfaction and future follow‑up.
• Make sound business decisions to deliver customer satisfaction and promote a team environment.
• Support the store by responding to incoming phone calls and emails, handling customer issues or complaints, and providing appropriate solutions to achieve satisfactory experiences.
• Maintain a positive working relationship with all store employees and assist in training, coaching, and developing new peers on La‑Z‑Boy product knowledge and selling process to achieve store sales goals.
• Help promote and champion a culture of sales and service.
• Assist with maintenance of the overall visual appearance of the store, including displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and general store cleanliness.
• Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries.
• Accurately complete daily On‑Point system logs.
• Show a sense of urgency, enthusiasm, and excitement with the store team and customers.
• Maintain adequate knowledge of company standards, product knowledge and internal processes and systems.
• Consistently schedule deliveries with customers.
• Open and close the store as required.

• High School Diploma or equivalent.
• Previous selling experience and ability to close a sale strongly preferred.
• Excellent communication, customer service, and organizational skills.
• Strong interpersonal skills to effectively communicate, build rapport, and positively influence.
• Demonstrated persuasion and negotiation skills.
• Ability to effectively manage time and conflicting priorities.
• Ability to work effectively with others as a team.
• Ability to work the schedule and hours dictated by business needs, including evenings, weekends, and holidays as…