Service Desk Manager
Job in
Newington, Fairfax County, Virginia, 22122, USA
Listed on 2026-08-30
Listing for:
General Dynamics Information Technology
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
Systems Administrator, Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Transform technology into opportunity as a Service Desk Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Service Desk Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator Advisor joining our team to lead a team of Service Desk technicians delivering top flight customer experience.
HOW A SYSTEMS ADMINISTRATOR ADVISOR WILL MAKE AN IMPACT- Manages the functionality and efficiency of a group of computers running on one or more operating systems
- Works with multiple teammates and work centers to achieve the mission
- Works to with the team to resolve challenges
- Supports a highly dynamic environment focused on mission success
- Provides superb customer experience to enable the mission
- Utilize your full suite of technical and interpersonal skills to support the mission
- Education:
Technical Training, Certification(s) or Degree - Required Experience:
5+ years of related experience - Required Technical
Skills:
Sec+, ITIL - Security Clearance Level: TS/SCI
- Required
Skills and Abilities:
Documentation, Problem Solving, Communication - Preferred
Skills:
CCNA - Location:
On Customer Site - US Citizenship Required
- Full-flex work week to own your priorities at work and at home
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
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