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Mission-Critical Service Desk Lead | TS/SCI Onsite
Job in
Newington, Fairfax County, Virginia, 22122, USA
Listed on 2026-09-06
Listing for:
Zachary Piper Solutions
Full Time
position Listed on 2026-09-06
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Zachary Piper Solutions is seeking a Service Desk Lead to support a long-term government technology program focused on secure and reliable IT service desk operations. This position is onsite in Newington, VA and requires a TS/SCI clearance.
You will lead a team of Service Desk technicians, manage schedules, prioritize incidents, coordinate with technical teams, and ensure SLA adherence in a mission-critical environment. Strong customer service, documentation, and briefing skills are essential.
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