Catering Services Worker Lead

Catering Service Worker Lead

The Catering Service Worker Lead is responsible for supervision and support in planning catering events of varying sizes and levels in both central and satellite locations. Ensures that all catering brand standards and initiatives are consistently achieved.

• Develops and is accountable for a safety culture that creates a work environment where no one gets hurt. Directly supervises catering operations including such duties as coordination of staff and rental equipment, set‑up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity.
• Booking of events, selecting and costing menu items, and pricing as needed.
• Assists with hiring, discipline, and performance reviews.
• Coordinates activities with other internal departments. Participates in management team meetings. Interfaces with vendors and key service users within client organization.
• Facilitate external customer relations; represents Aramark and the client at any and all meetings and events.
• Ensures that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands‑on supervision, and follow‑up.
• Participates in all catering training programs; helps to develop and implement training programs for hourly, part‑time, and student employees.
• Aid in implementation and adherence to all Aramark OpX Catering initiatives and guidelines.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

• Minimum of two years operational experience in a hotel/banquet setting required.
• Prior experience with booking of events preferred.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

Learn more about working here at

Location:

Pickering College

Department:
Food Services

Position Type:
Full‑Time

Reports To:

Food Service Director & The Catering & Allergen Manager

Schedule:

Primarily days with required evenings and weekends based on events

The Front of House (FOH) Leader plays a key leadership role within the Pickering College Food Service team. This position supports, under the direction of The Catering & Allergen Manager; the daily operation of the Dining Hall, Catering Program, and special events for boarding students, faculty, parents, and guests. The FOH Leader ensures exceptional service standards, smooth execution of events, and a welcoming atmosphere that reflects the values of the school community.

The FOH Leader works closely with the Food Service Director, The Catering & Allergen Manager, Executive Chef, culinary team, and student staff to maintain high‑quality service, operational efficiency, and strong client satisfaction.

• Front of House Leadership – Under the direct supervision of the Catering & Allergen Manager, lead & oversee daily FOH operations including dining hall service, café operations, and catered events.
• Lead and mentor FOH staff, student workers, and casual employees to ensure consistent service standards.
• Maintain a clean, organized, welcoming environment in all dining and service areas.
• Monitor service flow and guest satisfaction, making real‑time adjustments when needed.
• Catering Coordination – Under the direct supervision of the Catering & Allergen Manager, lead the setup, execution, and breakdown of catered events including boarding dinners,…