Overnight Guest Services Leader at Deerhurst

Elevate your hospitality career as the Overnight Guest Services Manager at Deerhurst Resort in Muskoka. Oversee operations, ensure guest satisfaction, and lead an exceptional team during overnight hours.

In this senior role, you will manage overnight resort operations and act as the top leader on duty. Your focus is on delivering outstanding guest service, maintaining safety standards, and ensuring smooth transitions between operational days. Strong leadership skills combined with attention to detail will set the tone for an exceptional guest experience.

Key Responsibilities:

• Oversee all overnight guest service operations

• Act as the senior decision-maker during overnight hours

• Ensure cleanliness and safety of the lobby and public areas

• Address and resolve guest concerns effectively

• Balance daily audits and monitor room inventory

Requirements:

• Supervisory experience in hospitality or guest services

• Degree or diploma in Hospitality or Tourism preferred

• Familiarity with Property Management Systems like Opera

• Valid First Aid & CPR certification is an asset

• Must be legally eligible to work in Canada

Lead with confidence and elevate guest experiences at Deerhurst Resort in Muskoka.