Sales Strategy and Operations Manager

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

This position is the primary GTM sales operations partner for the regional senior leaders for Customer Success. You will leverage data and technology to support the sales organization, diagnose issues, and design solutions.

• Manages the development of global or GTM (Corp, Field, etc.) sales growth strategies with Sales Leaders to achieve Equinix Sales objectives

• Engages with global or regional senior management to identify and prioritize key sales programs

• Engages cross-functionally in strategy development with support functions (CSM, SE, SA)

• Leads annual sales planning processes (e.g., segmentation and targeting, sales quotas, territory design, forecasting, account planning, etc.) for the largest Sales Region, GTM, or on a global basis

• Leads global cross-functional programs (multiple interdependent projects) targeted at improving sales productivity

• Determines accurate measures to evaluate program effectiveness and impact, makes long‑term recommendations and implements them independently

• Works independently and directly with Sales Leaders and Equinix executives

• Manages reporting and dashboard production every quarter for global or global GTM-specific basis

• Designs and enables dashboards within company reporting systems for an end‑to‑end process, leveraging external best practices and innovative approaches

• Oversees modeling and sensitivity analysis to evaluate options that are seen as industry best practices/ true innovation

• Proactively identifies opportunities to improve/automate new and existing sales operations processes for Sales Region and will share best practices across Sales Regions

• Manages cross‑functional teams across both sales and sales operations

• Viewed as a thought leader / innovator on Lean and Six Sigma methodologies to minimize waste and minimize variation

• Represents the sales organization in Sales Operations related matters

• Investigates complex issue escalations and provides timely response to sales teams

• Signs off on process improvements and communicates to stakeholders

• 10+ years experience preferred

• Bachelor's degree required

This posting is a new position within our organization.

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 99, CAD / Annual

United States - Tampa Office TAO : 103, USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full‑time position determined by role, level, and location.
The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job‑related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program
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