Service Supervisor

Job Description

Cintas is seeking a Service Supervisor to work directly with our customer‑facing service team both on route and in‑house. The role includes supervising the service team who provides customer service, sales, and the pick‑up and delivery of products to our customers. Responsibilities also cover hiring, training, developing, and evaluating the team to ensure the highest level of customer service and product quality.

The supervisor will drive a company‑owned vehicle to and from customer sites and assist the team with lifting, carrying, and walking in and out of customer accounts. Key service department areas overseen include maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure, and ensuring driver compliance. This is a middle‑management position with direct supervisory and leadership accountability.

• High School Diploma/GED;
  Bachelor’s degree preferred

Qualified candidates must meet all provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. Prior to the first day of employment the following must be in place:

• A valid, full, unrestricted driver’s license

• Experience working in a sales related role
• Customer service experience, preferably in an industrial or service industry
• Training or instructor experience

Cintas provides extended health care coverage for many services not covered by the Provincial Health Care System. This coverage is provided at no cost to employee‑partners.

• Competitive Pay
• Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Vacation and Holidays
• Skills Development, Training and Career Advancement Opportunities

A reasonable estimate of base salary for this role ranges between $70,150 and $89,700 per year and is eligible for an annual target bonus. The bonus is based on individual performance, location, division, and/or company. The range considers factors such as skill sets, experience, training, and business needs.

In accordance with applicable laws (including human rights and accessibility legislation), accommodations will be provided in all parts of the hiring process. Applicants are required to make their needs known in advance. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, provincial, or federal law.