Patient Relations Coordinator

Patient Relations Coordinator

The Patient Relations Coordinator will support operations for 2 practice locations (Newnan & Fayetteville). Salary will be commensurate with experience.

• Confirmation of upcoming appointments
• Scheduling appointments
• Insurance verification of upcoming appointments
• Presents treatment plans
• Process billing statements as needed and according to billing schedules
• Accurate and timely review of processing EOB/EOPs to input payments to patient accounts
• Responsible for reducing accounts receivable including insurance companies and following-up on outstanding claims
• Responsible for sending accounts to collections and collections process
• Ensure insurance claim aging maintenance at optimal level
• Providing additional assistance or support to the practice operations as needed
• Assist other practice operations as needed

• Prior Medical or Dental Experience
• Well-organized and analytical with high attention to detail
• Leadership
• Ability to multi-task and support admin team members
• Efficient time-management and prioritization skills
• Competent in Word, Excel and Power Point
• Prior scheduling, accounting, customer service, or insurance experience is a plus

• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience

• Competitive salary
• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off