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Customer Experience Leader & Scale
Job in
Newnan, Coweta County, Georgia, 30254, USA
Listed on 2026-03-01
Listing for:
Bonnell Aluminum
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading aluminum company in Newnan, Georgia is looking for a Director of Customer Experience to inspire teams and improve customer interactions. This role involves leading the Customer Experience strategy, ensuring excellence in service delivery, and managing cross-functional projects. The ideal candidate will have over 10 years' experience in customer service roles, strong leadership skills, and a proven ability to drive change within an organization.
A university degree is required, with an MBA preferred. This position includes onsite work with up to 25% travel.
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