Cell Phone Repair Specialist- Mobile Repair
Listed on 2026-07-17
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support
Benefits
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Ability to pass a background check/drug screening
- Clean Driving Record MVR report
- Be at least 21 years of age
Since its inception in 2009, uBreaki
Fix has grown to hundreds of stores nationwide in markets across the U.S and Canada. uBreaki
Fix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. uBreaki
Fix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at ubreakifix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, ubreakifix is your fast, affordable, reliable repair solution.
you will be doing
Our team of Cell Phone Technicians-Mobile Repair have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long‑lasting relationships. The Customer Support Specialists will work inside a retail store, and be the face of Asurion, delivering award‑winning, personalized customer experiences.
Essential Duties and Responsibilities- Resolve customer issues by troubleshooting and repairing their electronic devices
- Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction
- Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs
- Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion’s Core Values
- Expand your knowledge of ubreakifix’s products and culture
- Deliver world class customer service
- Demonstrate uBreaki
Fix’s Core Values in all interactions - Be responsible for inventory management
- A passion for solving problems and delivering solutions
- A love for people and the devices that enrich their lives
- One or more years of customer service/retail sales experience preferred
- A willingness to learn and leverage sales resources provided by Asurion
- Reliable and flexible when it comes to dealing with difficult situations
- The ability to quickly adapt in an ever‑changing environment
- Motivated to meet and exceed evolving key performance objectives
- Ability to work a flexible retail schedule
- Six months experience with product service support or electronics troubleshooting
- Knowledge of mobile devices and operating systems
- High School diploma or equivalent preferred
- Strong oral and written communication skills
- Strong teamwork and collaboration skills
- Basic knowledge of Microsoft Office
- Competitive pay with commission sales plus base pay
- Flexible Hours after initial training period
- Ongoing training to grow your skills
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Shift- 8 hour shift
- Newnan, GA 30265:
Reliably commute or planning to relocate before starting work (Required)
In person
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