GenAI-Driven Head of Customer Tech & Digital Care
Job in
Newnan, Coweta County, Georgia, 30254, USA
Listed on 2026-08-24
Listing for:
Reputable Recruiting, LLC
Full Time
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Reputable Recruiting, LLC is seeking a senior leader to oversee customer care for dealer and customer subscriptions and programs, including telematics and IT services. You will manage the central care center, ensuring smooth workflows and collaboration with HCMA, HCM, and key suppliers.
You will guide a team, drive budget planning, and promote Generative AI utilization to elevate service quality and customer satisfaction across the subscription ecosystem.
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