Director of Admissions

Job Summary:

The Director of Admissions provides strategic leadership and operational oversight for all admissions functions at the College, serving as a key driver of access, enrollment growth, and student success. Reporting to the Vice-President of Student Affairs, the Director leads admissions within a one-stop enrollment environment, ensuring students experience seamless, high-quality service from first contact through enrollment.

This position requires an energetic, innovative, and analytically strong leader who combines creativity, data-informed decision making, and relationship building to expand access, improve enrollment outcomes, and support student persistence and completion.

Essential Functions:

Admissions Strategy and Enrollment Leadership 60%

* Provide leadership and direction for admissions operations, recruitment initiatives, and enrollment services aligned with College priorities.

* Develop, implement, and continuously refine comprehensive recruitment and enrollment strategies based on market data, program demand, and student trends.

* Monitor and analyze enrollment metrics (applications, yield, melt, conversion, demographics) to guide decision-making and resource allocation.

* Stay current on program admissions requirements, program offerings, deadlines, costs, and state and federal mandates impacting access and enrollment.

* Lead admissions within a one-stop enrollment center, partnering closely with financial aid, advising, registration, and related student services.

* Promote a "no wrong door" service philosophy where student issues are resolved efficiently, accurately, and with accountability.

* Ensure staff are cross-trained, student-focused, and empowered to resolve issues in a high-volume, service-driven environment.

* Identify and implement process improvements that reduce barriers, streamline workflows, and improve the overall student experience.

Team Leadership and Administration 15%

* Recruit, supervise, evaluate, and develop admissions staff in accordance with college policies and procedures.

* Foster a culture of professionalism, collaboration, innovation, and continuous improvement.

* Manage departmental budget, staffing plans, and operational resources.

* Participate in institutional strategic planning and lead implementation of divisional and departmental goals.

Policy, Compliance and Continuous Improvement 10%

* Develop, implement, and recommend updates to admissions policies and procedures to ensure alignment with TCSG, state, and federal requirements.

* Ensure compliance with all applicable laws, regulations and system policies.

* Participate in system-level meetings, initiatives, and professional development activities.

* Engage in professional development to remain current in enrollment management best practices, technology, and data analytics.

Relationship Building and Outreach 10%

* Serve a visible ambassador for the college, cultivating relationships with high schools, community organizations, employers, and workforce partners.

* Collaborate with marketing, outreach, and academic teams to ensure consistent messaging and coordinated recruitment efforts.

* Support on- and off-campus recruitment events and enrollment initiatives that drive access and growth

Other 5%

* Other duties as assigned

Competencies:

* Knowledge of admissions requirements and admission testing

* Knowledge of TCSG admission requirements and procedures

* Knowledge of student information systems

* Knowledge of the community and service delivery area

* Leadership and staff development

* Organizational skills

* Skill in interpersonal relations and in dealing with the public

* Marketing and recruitment skills

* Student-centered service orientation

* Decision-making and creative problem-solving skills

* Oral and written communication skills

Minimum Qualifications:

* Bachelor's degree in related field
* and* Three (3) years of experience in a post-secondary institution.

Preferred Qualifications:

(In addition to the minimum qualifications)

* Master's Degree from an accredited college or university in a related field preferred

* Minimum 3 years supervisory experience

* Experience working in a one-stop or integrated enrollment…