Director, Laboratory Services

About City Of Hope

City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life‑threatening illnesses. City of Hope research has been the foundation for numerous breakthrough cancer medicines, human synthetic insulin, and monoclonal antibodies.

As an independent, National Cancer Institute–designated comprehensive cancer center ranked in the top five in the nation for cancer care by U.S. News & World Report, its uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, and cancer treatment centers and outpatient facilities in Atlanta, Chicago and Phoenix.

The Director of Laboratory Services, working under the direction of executive and medical director leadership, is responsible for all clinical and anatomic pathology laboratory operations and for ensuring compliance with applicable federal, state, accrediting and other regulatory agency requirements. The director drives strategic direction for the department, leads process improvement activities, decision‑making and troubleshooting, and oversees direct supervision of laboratory stakeholders.

• Provides overall leadership and management of laboratory operations, including financial performance, talent management, technical services, quality assurance and operational programs.
• Sets strategic direction for the laboratory, ensuring departmental goals align with organizational priorities, performance improvement initiatives and regulatory standards.
• Oversees financial planning and budgeting, including preparation and management of the annual budget, while ensuring compliance with all federal, state, accreditation and regulatory requirements.
• Serves as a key liaison between laboratory staff, Executive Leadership, Medical Director, hospital leadership and other stakeholders to ensure effective communication and alignment.
• Builds and maintains strong collaborative relationships across departments and with physicians to support problem‑solving, drive new initiatives and enhance multidisciplinary patient care.

• Minimum of a four‑year degree from an accredited college, with a major in Medical Technology or related field.
• ASCP Medical Technologist or equivalent certification, with at least six years of experience including supervisory experience.
• Preferred education:
  
  MBA or MHA.

City of Hope is an equal‑opportunity employer.

To learn more about our comprehensive benefits, :
Benefits Information.

City of Hope employee pay is based on the following criteria: work experience, qualifications and work location.

This position is eligible for an annual incentive bonus.