Environmental Services Manager

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Job Title:

Environmental Services Manager Agency:

Pathways Center Job

Requisition :

Any (United States of America)
Compensation Details:

Job Description:

Responsibilities Pathways Center provides behavioral health, developmental disabilities, and substance use disorder services throughout west-central Georgia. Our multidisciplinary team includes psychiatrists, physicians, nurses, licensed clinicians, direct care professionals, administrative staff, and information technology professionals who work collaboratively to ensure high-quality services for the individuals and communities we serve.

The Environmental Services Manager reports to the Vice President of Operations and provides company-wide leadership and day-to-day oversight of Pathways Center's custodial services function. The position leads a team of Custodial Service Associates and is responsible for maintaining clean, welcoming, orderly, and presentable treatment and work environments for patients, clients, employees, visitors, and community partners. The Manager plans and assigns work, monitors service quality, manages staffing and supplies, and coordinates environmental services support for routine operations, special events, and facility-related emergencies.

Responsibilities include but are not limited to the following:

Provides direct supervision, training, coaching, scheduling, and day-to-day leadership for a team of Custodial Service Associates Schedules self to assist with cleaning duties at facilities daily (works at different facilities each day of week to assist and provide oversight) Helps to complete deep cleaning tasks and duties.

Plans staffing coverage and work schedules to support Pathways Center facilities and operational needs; reviews time worked and time-off requests in accordance with company procedures.

Assigns daily, weekly, and periodic custodial duties and establishes work priorities based on facility needs, patient/client activity, special events, and emergent situations.

Inspects completed work and treatment/work environments for cleanliness, quality, safety, and adherence to established environmental services standards.

Provides regular performance feedback, conducts performance evaluations, and addresses performance or conduct concerns in partnership with Human Resources and the Vice President of Operations.

Maintains appropriate inventory levels of cleaning supplies, paper products, and other custodial materials needed for patients/clients, employees, and facility operations.

Coordinates custodial support and facility preparation for special events, meetings, high-traffic activities, and other organizational needs.

Responds to environmental services needs associated with severe weather, spills, unexpected facility issues, and other emergencies requiring custodial response or rapid preparation.

Promotes proper use, storage, and handling of cleaning products, equipment, and supplies and reinforces safe work practices among custodial staff.

Communicates facility cleanliness, supply, equipment, or repair concerns to the Vice President of Operations and coordinates with Facilities Maintenance as appropriate.

Monitors custodial equipment and reports repair or replacement needs to support reliable and efficient operations.

Supports a service-oriented culture by ensuring treatment and employee work environments are welcoming, professional, and ready for daily use.

Performs other operational and environmental services duties and special projects as assigned.

Physical Requirements Ability to frequently stand and walk throughout assigned facilities and work areas for extended periods while inspecting environments, supervising work, and responding to operational needs.

Ability to bend, stoop, kneel, crouch, reach, and climb stairs as needed to inspect work areas, demonstrate cleaning methods, access supplies, and assist with environmental services activities.

Ability to occasionally lift and carry supplies, equipment, or materials weighing up to 40 pounds independently; heavier items should be moved with appropriate assistance or material-handling equipment.

Ability to push and…