Chief of Staff

Chief of Staff

About City of Hope, City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life‑threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies.

With an independent, National Cancer Institute‑designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The Chief of Staff provides executive‑level management and strategic support, advice, thought partnership and consultation to the Market President – Atlanta. The person selected for this role is responsible for cross‑functional organization and management of the Office of the President.

The Chief of Staff (COS) will conceptualize and lead key processes and programs that support an organization‑wide focus on collaboration, efficiencies, and outcomes. By providing expertise and leadership to the day‑to‑day operations of the Office of the President (OP), coordination of communication between the OP and business units reporting to the president, managing OP internal and external relationships. The position works closely with executive‑level leadership and key stakeholders across the COH enterprise.

This role also frequently interfaces and actively engages with executives within external companies on behalf of the President to appropriately advance COH’s goals and objectives.

• Leads the day‑to‑day operation of the Office of the President.

• Monitors team assignments and ongoing work to ensure timely and appropriate action.

• Executive‑level liaison with external companies as required in support of the President.

• Advises and contributes in structuring identified and unidentified issues for resolution.

• Recommend courses of action related to identified issues.

• Manages all status reports associated with assigned projects.

• Handles the creation of board decks across the Office for all committees and boards.

• Prioritizes access to the President’s schedule in line with the strategic priorities of COH‑Atlanta.

• Promotes the timely flow of information to and from the President.

• Manage internal, external, and press communications on behalf of president in accordance with organizational protocols when appropriate. Ensure that staff are trained in and follow organizational and cultural communication protocols.

• Develops appropriate executive‑level content necessary for President to present at external conferences/meetings.

• Research and prepare briefs and background reports on external contacts and organizations to ensure president is prepared for meetings and decision‑making.

• Manages work of outside consultants when needed in support of assigned projects. This oversight includes development of consultant/contractor SOWs, contract negotiation and development, and performing necessary performance management to ensure project success within defined cost parameters.

• Demonstrates strong executive‑level preparation skills.

• Researches, organizes and summarizes data for special projects.

• Analyzes data for trends or conclusions and presents results and recommendations with subsequent action plans as necessary.

• Consults on business planning and ROI analysis for assigned projects.