Quality and Training Specialist

Quality and Training Specialist

We are searching for an experienced Quality and Training Specialist at our Atlanta facility.

D&H is a 100+ year old employee‑owned technology distributor offering end‑to‑end solutions for resellers, retailers and their clients across SMB and consumer markets.

• Employee Stock Ownership Plan, 401(k)
• Paid Time Off, Sick Time, Medical, Prescription, Dental and Vision benefits
• Gym Reimbursement, Employee Purchase Program, Tuition Assistance and more
• Discounts on services for Co‑Owners
• Community giving and sustainable business practices

The Quality and Training Specialist supports the organization’s Quality Management System (QMS) to ensure compliance with ISO standards, AIB food safety and Good Manufacturing Practice (GMP) requirements, FDA regulations, and related audits. This role also supports the training and development of Co‑Owners.

• Maintain and support ISO certifications, Quality Management System and training initiatives.
• Control and update all quality and training documentation.
• Coordinate/conduct ISO internal audits and support external/third‑party certification audits.
• Track corrective and preventive actions (CAPA) and verify effectiveness as required.
• Assist with risk assessments and process improvement initiatives.
• Support compliance with AIB Consolidated Standards.
• Assist with food safety documentation and record‑keeping.
• Participate / conduct food safety training and awareness programs.
• Support root‑cause investigations related to quality or food safety issues.
• Perform ISO internal process audits and supplier quality evaluations.
• Analyze quality trends and recommend corrective actions.
• Assist with customer complaints (CAPAs) and nonconformance investigations as required.
• Provide training to Leadership / Co‑Owners.
• Audit training progress across the network, ensuring compliance and communicating results.
• Promote a culture of quality and continuous improvement throughout the network.
• Various related assignments and work projects as assigned.
• Work independently, prioritizing work to meet assigned deadlines.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
• Flexibility to support a three‑shift operation, as needed.
• Ability to read, write, and speak English; bilingual is a plus.
• Strong knowledge of QMS principles and auditing practices.
• Ability to present information to large groups.

• 1–3 years of experience in quality assurance, preferably in a distribution warehouse environment.
• Experience with the development and implementation of ISO, QMS, processes, work instructions, AIB standards (audits), FDA (audits), and training in the aforementioned areas.
• Comfortable with standing, walking, taking steps, and bending in a warehouse environment.
• Familiarity with ambient temperatures typical of warehouse settings.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.