Assistant Store Manager

Assistant Store Manager

As an Assistant Store Manager at Carter’s, you will be the first face of the brand for families, greeting parents and children and fostering a welcoming retail experience.

You will lead by example, cultivating an inclusive environment that values and nurtures talent while continuously sharing product knowledge and industry insights with the team.

• Flexible schedules that fit your life
• Health and mental health benefits
• 30% discount on all Carter’s brands
• Referral bonuses
• Education "Advance You" Program – tuition‑free GED or bachelor’s degree, or English as a second language lessons
• Paid time off, holidays, and parental leave
• Adoption assistance
• Charitable matching gifts
• Professional and personal development programs

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Model service standards and omnichannel experience while coaching others to success
• Analyze the business and take action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team
• Build customer loyalty through company‑sponsored programs, including credit
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team members
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze, and report completion of tasks and financial results using company tools
• Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through consistent customer service, education, and operational controls

• A positive and solutions‑oriented mindset
• Effective verbal and written communication skills
• Demonstrated leadership, supervisory, and customer engagement skills
• Proficient in computer and technology skills (Outlook, Excel, web navigation, etc.)
• Minimum of 1 year of retail or related management experience
• High school diploma or GED

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time
• Climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Carter’s is an Equal Opportunity and affirmative action employer. (Minority, Female, Disability, Veteran).

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.