Assistant Store Manager

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and an omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team.
• Build customer loyalty through company-sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing company tools.
• Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, web navigation, etc.).
• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

• Schedule flexibility to maintain work-life balance.
• Health benefits and mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Education "Advance You" Program: earn a GED or a bachelor’s degree tuition-free or learn English as a second language.
• Paid time off, holidays, and parental leave, as well as adoption assistance and charitable matching gifts.
• Professional and personal development opportunities to grow in current role and beyond.

Carter’s is an Equal Opportunity and affirmative action employer. Minority/Female/Disability/Veteran.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.