Customer Service Support

Customer Service Support

Order Entry & Support

📍
Newport Beach, CA

We’re hiring Customer Service Support team members to provide administrative and customer-facing support to our Project Coordinators. This role is ideal for someone with 2+ years of experience who is organized, tech-savvy, and enjoys working in a fast-paced, team-oriented environment. This role is based in Newport Beach, CA.

• Provide administrative support to Project Coordinators
• Answer phones and respond to vendor emails
• Process orders, order entry, and send project packets
• Follow up with vendors and verify acknowledgements
• Track shipments and assist with project-related tasks
• Collaborate with Project Coordinators, Account Managers, and the Design team
• Handle general office and organizational tasks as needed

• 2+ years of customer service or administrative experience
• High school diploma or equivalent; associate or bachelor's degree is preferred
• Proficiency in Microsoft 365 (Outlook, Word, Excel, SharePoint)
• Strong verbal and written communication skills
• Highly organized with the ability to prioritize tasks
• Comfortable working both independently and as part of a team
• Tech-savvy with strong email communication skills
• Positive, enthusiastic, and detail-oriented

• Family-owned, industry-leading company
• Supportive team culture with accessible leadership
• Fast-paced, collaborative work environment
• Medical, dental, life, and 401(k) benefits
• Modern workplace

Apply today — we’re hiring now.