Receptionist, Customer Service​/HelpDesk

Your next opportunity awaits at Fletcher Jones Motorcars. We are seeking a customer-oriented individual to join our team as a Receptionist. As the first point of contact for our company, the Receptionist will play a crucial role in providing exceptional customer service, creating a positive and welcoming atmosphere for all visitors. This is a great opportunity for someone who is interested in a career in the automotive industry.

We promote from within and provide on-the-job career development and training opportunities.

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

• Answer dealership phones, greet and receive prospects and customers.
• Direct customers to the correct department and make introductions as needed.
• May assist in scheduling and confirming sales appointments.
• Provide clerical and administrative support to the sales department as needed.
• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

• Outstanding interpersonal and communication skills
• Previous experience in a similar role preferred.
• Strong organizational and multitasking abilities

Pay: $18 - $18 / hour

At Fletcher Jones Automotive Group, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer

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