Front Desk Attendant Newport Beach Club

Position: Front Desk Attendant ($26 hrly, Full Time) @ Newport Beach Country Club
Newport Beach Country Club is seeking a friendly, professional, and highly organized Front Desk Attendant to serve as a welcoming presence for our Members and guests. This role is ideal for someone who enjoys creating exceptional experiences, building relationships, and ensuring every interaction reflects the Club's commitment to outstanding hospitality.

As the first point of contact for many Member interactions, the Club Concierge will assist with daily front desk operations, answer questions, coordinate requests, and provide administrative support while delivering a warm and personalized experience.

Essential Responsibilities Welcome Members and guests in a professional, friendly, and engaging manner

Answer and direct incoming phone calls

Assist Members with reservations, inquiries, and general Club information

Manage incoming and outgoing correspondence and communications

Support Member events and Club activities through administrative coordination

Maintain accurate Member records and assist with database updates

Handle front desk transactions and basic administrative tasks

Coordinate with various departments to ensure seamless Member service

Create and update Club communications, digital signage, etc.

Assist with special projects and Member engagement initiatives

Ensure the reception and lobby areas remain organized, welcoming, and professional

Qualifications

Previous experience in hospitality, concierge, front desk, hotel, private club, or customer service environments preferred

Exceptional interpersonal and communication skills

Strong attention to detail and organizational abilities

Ability to maintain professionalism and confidentiality

Comfortable multitasking in a fast-paced environment

Proficient with Microsoft Office applications

Experience with Canva strongly preferred

Experience with member management or reservation systems is a plus

What We're Looking For The ideal candidate is someone who:

Naturally enjoys helping people

Creates positive first impressions

Takes ownership and follows through on commitments

Communicates professionally and confidently

Demonstrates a genuine passion for hospitality

Thrives in a team-oriented environment

Physical Requirements Ability to sit, stand, and walk throughout the workday

Ability to move throughout the Club to assist Members and coordinate with departments

Ability to lift and carry up to 20 pounds occasionally

Ability to operate standard office equipment

Why Newport Beach Country Club?

At Newport Beach Country Club, we are guided by our commitment to:

Members First Make Improvements Model Operations We offer a positive team culture, opportunities for growth, and the chance to work in one of Southern California's premier private club environments while making a meaningful impact on the Member experience every day.

If these ideas excite you, we would be honor in receiving your application.

Cover letters and resumes are great! We also love seeing passions and individuality - Want to show us who you really are? Create a video cover letter. A flash mob, a comedic monologue… whatever showcases your passion for hospitality and the work you want to do! Videos are not required, but if you create it, we’ll watch it.

You can find out more about our Team Members by watching our video:  Privileges Golf Shop Discounts Health, Dental and Vision Insurance Life Insurance Free Meal
401k Retirement Plan Vacation and Holiday Pay Hotel Discounts Newport Beach Country Club is an equal opportunity and e-Verify employer.