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CGP: Client Accounts Specialist II
Job in
Newport Beach, Orange County, California, 92659, USA
Listed on 2026-03-04
Listing for:
Century Group
Full Time
position Listed on 2026-03-04
Job specializations:
-
Finance & Banking
Accounts Receivable/ Collections -
Accounting
Accounts Receivable/ Collections
Job Description & How to Apply Below
Job Responsibilities:
- Manage a portfolio of client accounts by using effective collection methods to reduce delinquency and support timely resolution.
- Review complex billing concerns and use critical thinking to negotiate balances while supporting positive client relationships.
- Process large volumes of billing and confirm accuracy by reviewing contract terms, rates, and supporting information.
- Determine when collection efforts are complete and follow established procedures for write off activity including preparation of required documents.
- Work with internal teams and clients to resolve account issues, support payment activity through portals, and maintain a consistent client experience.
- An Associate degree in business administration or a related field.
- 3+ years of experience in accounts receivable billing and collections.
- 3+ years of experience in client service with a strong focus on communication.
- Have experience in legal environments or with attorney interaction considered helpful.
- Show strong ability in office software programs including word processing and spreadsheet tools.
- Use basic math skills with accuracy and work efficiently with ten key input and typing tasks.
- Work in systems such as Net Suite and provide reports as needed.
- Understand procedures related to alternative dispute resolution and apply this knowledge when supporting client matters.
- Handle requests for invoices statements and tax forms and assist with accounts receivable activity when needed.
- Maintain strong organization skills and manage several responsibilities while supporting a positive client experience.
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