Sr Insurance Administration Analyst

Job Summary

Senior Insurance Administration Analyst I – part of the Portfolio Operations team in Newport Beach, CA. Supports the administration and compliance monitoring of property and casualty insurance coverage for Pacific Life’s commercial real estate loan portfolio, and maintains loan setup and ongoing maintenance in the Mortgage Loan Servicing System (MLSS).

• Review insurance coverage against loan document requirements, identify deficiencies, and coordinate follow‑up to mitigate risk exposure to Pacific Life.
• Administer insurance‑related casualty claims, including tracking, documentation, and coordination with internal and external stakeholders.
• Provide technical, research, and application support for MLSS‑related projects, enhancements, and process improvements.
• Review and process invoices related to insurance renewals and portfolio administration activities.
• Support reporting, audit, compliance, and control requirements related to insurance administration and loan servicing.
• Interpret loan documents and complete new loan set up and transaction updates in MLSS in accordance with established procedures and deadlines.
• Assist with loan setup and ongoing maintenance within the mortgage loan servicing system (MLSS).

• Bachelor’s degree, preferably with a concentration in business, finance, real estate, or a related field.
• 2–3 years of experience in mortgage banking, commercial loan servicing, asset or property management, property insurance administration, or a related field.
• Working knowledge of commercial real estate loan documents, loan servicing concepts, and/or property insurance requirements.
• Strong analytical, organizational, and problem‑solving skills, with the ability to manage multiple priorities accurately and efficiently.
• High attention to detail and the ability to work effectively under deadlines in a fast‑paced environment.
• Excellent written and verbal communication skills, including a customer‑service mindset and the ability to collaborate with internal and external partners.
• Proficiency with Microsoft Word, Excel, SharePoint, and Outlook, and the ability to quickly learn new systems and software applications.

Base Pay Range: $84,870.00 – $. Additional incentive pay may apply.

Benefits start day1 and include:

• Medical, Dental, Vision coverage, and a Well‑Being Reimbursement Account for you and eligible dependents.
• Generous paid time off options – Paid Time Off, Holiday Schedules, Financial Planning Time Off, Paid Parental Leave, and an Adoption Assistance Program.
• Competitive 401(k) savings plan with company match and additional contribution regardless of participation.

Newport Beach, CA

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.