Platform Specialist - Copilot

Description

Be a trusted member of a team who brings Microsoft 365 to life for employees. You'll partner closely with colleagues across the Product and Change teams to deliver a supportive, approachable, and consistent experience, helping employees work smarter, collaborate better, and feel confident using our tools. You will be the go-to person employees turn to when they need help working better with technology.

• Outlook (email, calendar, search, rules, etc.)
• One Drive (sync, sharing, storage, recovery)
• SharePoint (team sites, document libraries, permissions)
• Copilot (how to use it productively and responsibly)
• Troubleshoot real-world problems – not just technical errors, but workflow issues and usability challenges
• Translate business needs into practical, workable solutions using M365 tools

• Teach users how to use tools in ways that fit their role and working style
• Run 1:1 sessions and small group trainings
• Create simple, helpful guides and quick‑reference materials
• Help employees become confident, capable users of M365 and Copilot

• Work with teams that have custom workflows, tight timelines, and high expectations
• Adjust your approach based on the user, the team, and the business context
• Find creative ways to make M365 tools support how people actually work at PIMCO – not just how the tools were designed

• Advocate for Microsoft 365 and Copilot across the organization
• Identify pain points, patterns, and opportunities for improvement
• Partner with Product and Change Management teams to continuously improve the user experience

• M365, Outlook, One Drive, SharePoint Online, Co Pilot

• Experience supporting or training users on Microsoft 365 tools
• Comfort with Outlook, One Drive, SharePoint, Teams, and Copilot (or similar AI tools)
• A strong ability to explain technology in simple, non‑technical language
• Calm, patient, and personable with users at all levels
• A passion for helping people succeed

Experience Level: Intermediate Level

Job Type &

Location:

This is a Contract position based out of Newport Beach, CA.

Pay and Benefits:

The pay range for this position is $70.00 - $80.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)

Workplace Type:
This is a fully onsite position in Newport Beach, CA.

Final date to receive applications:
This position is anticipated to close on Feb 28, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.