AVP, Policy Administration Strategy & Architecture

Assistant Vice President, Policy Administration Strategy & Architecture

Pacific Life is seeking an experienced and visionary Assistant Vice President to drive the strategic direction and execution of policy administration systems focused on digitization, automation, and AI enablement across our Consumer Markets Division. The role is located onsite in Newport Beach, CA.

• Strategic Leadership & Transformation:
  Define and evolve the technology strategy and capability roadmap for Policy Administration aligned to enterprise architecture and business priorities; partner in a “two-in-a-box” model with business leadership to co‑own shared OKRs and outcomes; drive modernization by decoupling legacy components, enabling composable services and adopting next‑gen platforms and AI‑driven capabilities; identify where automation and AI can materially improve straight‑through processing, service efficiency, data quality and customer experience.
• Platform Delivery & Execution:
  Lead engineering teams responsible for core Policy Administration platforms, including FAST; translate business needs into roadmaps, epics and user stories; own execution cadence—PI planning, sprint prioritization, release strategy and delivery metrics using agile and Dev Ops practices; set delivery quality standards; manage dependencies and maintain alignment across Technology, Product, Operations and Enterprise Architecture.
• Architecture & Solution Design:
  Own architectural decisions across Policy Administration platforms to ensure scalability, modularity, resiliency and reuse; guide the design of orchestration layers, APIs/integration patterns, unified workflows and digital self‑service experiences; ensure technology investments align with business outcomes and support long‑term platform sustainability.
• Talent & Team Development:
  Build, mentor and retain high‑performing teams (employees, contractors and partners); promote modern engineering practices and skills development (agile, Dev Ops, GenAI); partner with HR and L&D on workforce planning, role clarity and capability uplift.

• 10+ years in technology leadership roles, ideally within life and annuity insurance.
• Experience leading policy administration systems and large‑scale modernization initiatives.
• Strong understanding of annuity/life products and core insurance operations.
• Proven ability to lead architecture and delivery across complex platforms and integrations.
• Experience with SaaS platforms and integrating SaaS with core administration systems.
• Strong command of agile delivery, product‑centric operating models and Dev Sec Ops  practices.
• Executive‑level stakeholder influence and communication skills.
• Experience managing hybrid teams and vendor/partner relationships.
• Hands‑on leadership style with a bias toward clarity, outcomes and continuous improvement.
• Preferred:
  Strategic thinker with a bias for action and continuous improvement; comfortable navigating ambiguity; passionate about talent development and building inclusive, high‑performing teams.

Onsite in Newport Beach, CA.

$210,000 - $260,000 (base salary range).

• Medical, Dental, Vision and Wellbeing Reimbursement Account.
• Generous paid time off options including PTO, Holiday Schedules and Financial Planning Time Off.
• Paid Parental Leave and Adoption Assistance Program.
• Competitive 401(k) savings plan with company match and additional contribution regardless of participation.

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.